1. Introduction
Welcome to Infobyte. We value your satisfaction and aim to ensure you have a positive experience with our AI product and MLM program. This Refund and Returns Policy outlines the conditions and processes for requesting refunds and returns for our memberships.
2. 7-Day Money-Back Guarantee for Memberships
At Infobyte, your satisfaction is our top priority. We offer a 7-Day Money-Back Guarantee on our memberships to ensure you’re completely happy with your purchase.
3. Eligibility for Refunds
To be eligible for a refund, you must request it within 7 days of your initial membership purchase.
4. Refund Process
To request a refund:
- Contact Customer Service through your member back office mail system at https://infobyte.club/mail-box.
- Provide your membership details and proof of purchase in your refund request.
5. Refund Approval and Processing
- Once your refund request is received and reviewed, you will be notified of the approval or rejection of your refund.
- Approved refunds will be processed and credited to your original payment method within a few business days.
6. Non-Refundable Conditions
Refunds are not available after the 7-day eligibility period. Additionally, any benefits or access provided under the membership will be terminated immediately upon refund approval.
7. Returns
As our Product is a digital service, returns of physical items are not applicable. For any issues related to the digital service or membership, please contact our Customer Service team for assistance.
8. Member Responsibilities
Members requesting a refund are expected to:
- Provide accurate and complete information during the refund request process.
- Use our support channels for any issues or concerns before requesting a refund.
9. Contact Information
For any questions or assistance regarding refunds or returns, please contact our Customer Service team:
- Email: customerservice@infobyte.club
- Phone: +971557627675
10. Changes to the Refund and Returns Policy
We reserve the right to modify this Refund and Returns Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our Product and participation in our MLM program constitutes your acceptance of the modified policy.
If you have any questions or concerns about this Refund and Returns Policy, please contact us at admin@infobyte.club.
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